thank you for your comment but i can’t format it because i make lock for the hard by WD Security and now not open when i connect it it should open like CDRom to open the Security system then the hard open like partion but i can’t erase the data and i try open the hard from windows 7 - 8 - 10 and from linux but not open, Powered by Discourse, best viewed with JavaScript enabled, WD Paspport light flashing and not working. i also want to recover my files. I think a data recovery company is my only hope. Sorry but those are the only choices I hope you all can get your data back. When connected to a computer, the light is on but the computer can't recognize the hard drive. Alter My Passport Drive Letter To Make It Detectable. I hope there’s a solution for this! Hi Hammey. APPLICATIONS. Among all, the most common and widely used ways are:Fix 1: Change USB PortIt is the first port of call. The power light is on, but the drive does not appear on Disk Management or when I type the drive letter at the command prompt. Blinking light is a default behavior as long as drive is connected to a powered on machine. Question Is it possible to pull data off of an unresponsive Western Digital Passport? 3- Make sure you hear the connection sound windows makes when recognizes a USB device. My Passport was working fine until it wasn’t being recognized by my macbook, and it’s not showing up in disk utility or anywhere else either. So sad that a Western Digital drive failed so spectacularly after only six months, especially considering I almost never moved it and always treated it with care. On the next screen of Disk Utility you will be able … To make it work I have to turn off my laptop, and boot it up with the HDD connected. I went to MicroCenter and the clerk in the Build Your Own dept showed me a case with a power cable and a new power board that would just plug into my hard drive (once I removed my … Unplug all USB devices except mouse, keyboard and My Passport drive. I have … I get the same results after rebooting and when trying the drive on multiple computers. “I have a WD My Passport Ultra 2TB portable hard drive, which I have been taking back and forth to a clients site. USE the safely Remove hardware function when you unplug the drive from the PC. Give Your WD My Passport External Drive a Name. wd external hard drive light on but not working repair tool fix to do data recovery, best western digital data recovery software help you recover MS word,excel, pictures, music, video files from wd external hard drive light on but not working. If I can at least get that far, I can troubleshoot, but until then, it’s just a paperweight. Ensure the WD Passport drive is connected to the back of your computer, not a USB 3.0 port, but a backward compatible USB port with the same cable that came with the drive. Everything has flaws. Now check if you can access the hard drive successfully. Hi I know how to prevent it at least most of the time. For no reason whatsoever my macbook pro won't show my WD external HD. The drive works fine on my other computer. It was working fine a few days ago, Until there was a power surge and this problem started.. It may not be the hard drive. I cannot get Windows 10 to find mypassport wireless. Whenever I plug it in when my laptop is on, it won’t show up. wd passport light is on but is not recognised and cannot access files repair tool fix to do data recovery, best western digital data recovery software help you recover MS word,excel, pictures, music, video files from wd passport light is on but is not recognised and cannot access files. 2- If the computer is a desktop, connect it on the back USB port (directly to the PC, not through a hub). The reason being, there are equal chances of USB Port damage. If that does not work... Press Windows key + X Click Device Manager Expand Disk drives Right click the external drive Click uninstall Exit Device Manager, restart then check if its detected. I am using 2TB External Hard Drive since last 3 and a half years to store both my personal memories and business critical data. I just discovered this problem this morning as well. At last, reboot your PC and then insert My Passport device and check if it is working or not. If the drive shows up in disk management but it is not seen on Computer, then it means the partition is corrupted and you will have to format it in order to use it again. Please note that formatting the drive will delete all data stored on it. The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. Thus, plug in your hard drive into another Port to identify the exact cause and confirm whether a problem e… Here's what I did; With my WD Passport plugged in I went to; FINDER. Just bumping this thread. WD Backup not seeing my drive may be caused by various reasons. The drive works fine on my other computer. Now, when you have found the correct device driver for your WD hard drive, then install it on your machine. Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport. Yeah, I was afraid that might be the case. Question: Q: MY PASSPORT WD Drive not showing on my macbook but shows on others. Thanks. If your drive is showing up in Device Manager, you can run a chkdsk on it. Respectfully, you do not have the same problem. i have same problem to, my passport appears on device manager and controp panel’s drivers… it says my device is working properly, but it doesnt appear on my computer… how will we fix these? As the title says, My WD 1TB External HDD is not working on USB 3 port, I mean the light is on I can feel it vibrate, But it isn't getting detected.. Question wd my passport ssd External speed transfer problem: Question WD My Passport detected then a couple seconds later malfunctioned "2TB WD Passport Ultra spins light on but not working on PC no error", I have a 2TB Western Digital Passport Ultra that is not being recognized by my PC. The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. Click on the WD Passport (in My case it said 1TB WD My Passport) at the left hand side so it's highlighted This guide will show you how to open it up: Western … As the title says, My WD 1TB External HDD is not working on USB 3 port, I mean the light is on I can feel it vibrate, But it isn't getting detected.. However, if this external hard drive is corrupted, the "Mount" button will not be available and you need to try the next solution. It doesn't show up in My computer, Device Manage or Disk Management. Please help me on … When WD Backup is opened, The WD Backup Drive Helper process should start running. This is the sound of the read/write heads moving up the ramp that guides them into place over the data storage platters. If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. The USB B port I use to connect to Mac, but that doesn’t work either. Any other ideas? It powers up normally and I see the light on the HD, it reads on other macbook pro's and it even gets read by my LG smart TV. >.<. 2- If the computer is a desktop, connect it on the back USB port (directly to the PC, not through a hub). All you may need is a new external enclosure. Sounds to me like the drives USB controller went out. WD Backup does not see my drive. Alter My Passport Drive Letter To Make It Detectable. I only can plug those to USB A port on mixer (has QU-drive label). DISC UTILITY. It doesn't show up in My computer, Device Manage or Disk Management. I could hear it working and see the white light on but it was NOT showing up in devices but WAS showing up in disc utility. WD also said take the bare-bones drive in and show to a tek to buy the propert SATA. my password not working only flashing the light why my id is SAADBAIG267@GMAIL.COM FB NAME :SAADBAIG - Western Digital My Passport The drive is probably good. Suddenly this was not detected and following is happening after connecting in my laptop (Win 7 64 bit OS) a) Light appearing on the drive. I had to get a new router and modem and now my printer isn't working on wifi. If you have not been doing this it can cause the partition table to be destroyed and then you can no longer access the drive. My WD My Passport Ultra external HDD is going through a problem. We use a WD My Passport hard drive as an example but the information on this page applies to any beeping hard drive, not just WD. My Western Digital is not getting detected which was working 1 week before. The my passport WIFI light doesn't light. About six months ago, I bought a WD My Passport 2TB Portable External USB 3.0 Hard Drive. About six months ago, I bought a WD My Passport 2TB Portable External USB 3.0 Hard Drive. Reinstall USB Controller. 4- Go to "Disk Management” to verify if the drive shows up there. Summary:Is your hard drive showing light in it when you connect it to pc but not detecting.This comprehensive guide will tell you what you can do about it and how easily you can resolve this issue. If not, WD Backup will not see the drive. Is there anything that can be done to recover the data if My Passport shows up on Devices under the Control Panel but not My Computer? A Universal Serial Bus (USB) Controller is a chip or device that enables the … Hello, I recommend you try some basic troubleshooting: 1- Disconnect the drive from the computer and restart the computer. It says my device is working properly, but I am unable to open the files. Click on All-around Recovery to have a deep scan of the hard drive. 3- Make sure you hear the connection sound windows makes when recognizes a USB device. Local PC Security, Anti Virus, Malware protection or End Point Protection software may need to be configured to Allow WD Backup. I have a 10 year old Western Digital Passport that doesn't work. Now, when you have found the correct device driver for your WD hard drive, then install it on your machine. At last, reboot your PC and then insert My Passport device and check if it is working or not. Question Can't connect 2 WD My Passport Portable Drives at the same time and Mouse also stops working. If I disconnect it later, laptop won’t read it. This way applied to the situation that your … Here’s what I have: USB ports are working on my PS4, controllers charge, phone connects and charges, other storage devices connect. My Passport portable hard drive, with the WD Backup, WD Security and WD Drive Utilities software USB 3.0 cable Quick install guide Optional Accessories For information about optional accessories for WD products, visit www.wdc.com Operating System Compatibility Your My Passport drive and the WD Drive Utilities and WD Security software are Thanks for the suggestions, but I tried all of those things already. I recommend you try some basic troubleshooting: 1- Disconnect the drive from the computer and restart the computer. If you can not get the PC to recognize the drive your only choice is to use a data recovery company or RMA the drive. If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. Clicking Western Digital My Passport Not Recognized – The Dreaded “Click of Death” A healthy hard drive clicks once upon starting up. Powered by Discourse, best viewed with JavaScript enabled. I recommend that you try a different USB cable and also some basic troubleshooting: 1- Disconnect the drive from the computer and restart the computer. my wd passport before 2 months works normally but today i connect it to my laptop my system is 8.1 64bit and the light still flashing and not open like cdrom to unlock the security system for my hard disk i have over 300gb data inside it and that’s making me crazy please someone help me. Please note that formatting the drive will delete all data stored on it. The drive does not show up in "Disk Management on either the desktop or laptop, though it is getting power, as the light on the drives does come on when plugged in. If its a WD drive, try Mapping the drive in File Explorer. It was working fine a few days ago, Until there was a power surge and this problem started.. I guess this will be my last WD drive. If this does not work then you can contact a data recovery company to have you data recovered. You can recover the files with the modified file date. WD My Passport 2TB. If it is annoying, specially in night, as it did to me, you can disable it using settings in 'Discovery for Mac' software which comes with your WD Passport. the HDD keeps spinning but the light doesn't blink just glows. b) Hearing sound from the drive. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. Sounds like the power supply has failed. Repair and fix light on but not working/unrecognized WD external hard drive: After getting all lost … help. I do have some data on it that I’d like to recover. Let’s take into consideration one by one.Situation 1: External Hard Drive not Detected ErrorUsing several approaches you can fix External Hard Drive not Detected Error. Method 1: Initialize WD hard drive in Disk Management. I also tried connecting the drive to a laptop as well, with no success. If you are trying to log onto it, use your current account username and password. If the drive shows up in disk management but it is not seen on Computer, then it means the partition is corrupted and you will have to format it in order to use it again. Thanks for the response. But not detected. 2- If the computer is a desktop, connect it on the back USB port (directly to the PC, not through a hub). If not, then you can go for a deep scan of your WD Passport hard drive. 4- Go to "Disk Management” to verify if the drive shows up there. Any suggestions,aside from taking it to a professional data recovery company, or am I completely out of luck? I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. Not sure what you mean with USB A, but both flash stick and WD My Passport work fine when plugged to my Mac Pro, but nothing when plugged to mixer. Since you have important data that you want to recover you may try using a data recovery software. It worked fine until a couple days ago, when it just suddenly stopped working, with no warning whatsoever. Unfortunately I don’t … This fix worked: Go to Western Digital and download the update file. ... My computer does not "see" the WD passport drive, even though autorun IS turned on for the USB port. So my drive, like others, worked for a long time then suddenly stopped being recognized today. 3- Make sure you hear the connection sound windows makes when recognizes a USB device. 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