Who is responsible if the item is lost or damaged? for any customs duties, taxes, surcharges, fines, penalties, or other charges which may be imposed on them by customs or tax officials after a GSP item has successfully cleared customs and been delivered to the buyer. If the goods are shipped from the United States or United Kingdom, then the sellers often use the eBay Global Shipping Program and packages are sent through Pitney Bowes.Often times eBay China sellers ship packages through following carriers: China Post, SFC, Winit, ePacket. What if the buyer provided an invalid delivery address? However, if the item was damaged when it arrived at the Global Shipping Center, or if an item is defective or not described properly, the seller would then be responsible for the refund. After your buyer has purchased a GSP item, if it is determined (by eBay and/or Pitney Bowes) that the GSP item is ineligible for the Program or cannot be shipped to your buyer, eBay and its affiliates have the right to cancel your have a US seller rating of standard or above. ), Liquids, liquefiable substances, and powders, Batteries (with exception of those that come included with consumer electronics such as AA, C, Li-ion batteries), Jewelry, gold, or any other precious metals (whether manufactured or non-manufactured) that are subject to carrier and/or customs restrictions, Parcels that exceed maximum package size and/or weight limits imposed by global service provider, Any type of air, gas or liquid in a compressed container. Principal Party in Interest and are also responsible for providing accurate and complete information about the GSP item and must respond timely to any requests for information When you upload tracking information, we notify the buyer by email that the item has shipped and we include the global tracking number. There is no fee to join the Global Shipping Program. Global shipping program problems Global shipping program problems Mar 25, 2018 3:34:53 AM ... that is the US shipping depot for the Global Shipping Program. Each country has its own rules for charging customs fees for items coming into the country. eBay will review the transaction and may remove the feedback if the circumstances fall within the feedback removal In Other. You may also exclude individual listings The way forwarding services work is that items get sent to another location before being redirected to their final destination. document.write ("<\/scr"+"ipt>"); automatically from you to eBay and/or any third party designated by either eBay or Pitney Bowes (as eBay or Pitney Bowes may elect in their sole discretion), at no cost to either eBay or Pitney Bowes (or to any third Instead, you will need to opt back into the Program through some other means—for example, by again adjusting your account settings within my eBay. if (!document.MAX_used) document.MAX_used = ','; In the event that eBay determines, for whatever to you consisting of the GSP item price and the amount (if any) charged by you to ship the item to the Global Shipping Center. to the privacy policies of those parties, as applicable. for buyers within the GSP item listing. As a condition of the Program, buyers will agree not to request, and will not receive, eBay is not providing any of the Services and is Note: With the exception of shipments to Canada, delivery to PO Boxes is not supported by the Global Shipping Program. one of your affiliates are or become listed in any Denied Persons List or if your export privileges or the export privileges of any of your affiliates are otherwise denied, suspended or revoked, in whole or If you are not currently an eBay seller, your enrollment in the Program will be activated once you start selling. In addition, Pitney Bowes will manage the exportation and, through third party customs brokers, the importation clearance of GSP items The latest tracking info available on eBay (it is now August 25th) says: Shipped from US Shipping Center to International Destination … Pitney Bowes is neither owned by, nor affiliated with, eBay. for complying with all laws and regulations about returns that may be applicable to the sale of GSP items to international buyers. Only items that you list for sale on ebay.com are eligible for the Program. The global tracking number is also visible to the buyer on the Order details page and in My eBay. eBay’s Global Shipping Program (GSP) aims to make international shipping easy for eBay sellers. With a few exceptions, international returns are not supported through the Global Shipping Program at this time. Therefore, only your GSP item listings that offer PayPal as a payment method are eligible for the Program. Boxes. Setting up your shipping options. You may need to sign in. If you choose to participate in the Program, you may continue to sell items that are not eligible for the Program and/or to countries where the Program is not available using your own international shipping What happens if a buyer fails to pay for the item? Items from a single order can sometimes be packaged separately to ensure secure transit, and to stay within the weight and dimension limits specified US export rules, regulations, and procedures. [CDATA[ Illegal and Hazardous Items. By purchasing a GSP item from you, your buyer will be entering into a binding contract with you for the purchase of the GSP item, as well as an agreement with Pitney Bowes for the provision of the services. However, if the item was damaged when it arrived at the Global Shipping Center, in most cases the seller would then be responsible for the refund. By purchasing your GSP item and consenting to the Global Shipping Program Buyer Terms and Conditions during checkout, your buyer is giving you formal notification that your buyer is assuming responsibility for the export shipment of your GSP item pursuant to a routed export transaction. your buyer for that GSP item. The delivery address must be a residence or street address, not a PO Box, FPO, or APO address. Have no idea where it would fit have not put much thought in it. you override your exclusion list when you join the GSP. For shipping outside of the continental USA, we only use eBay's Global Shipping Program.The item is shipped to KY and then sent to the rest of the world. With the exception of any domestic shipping resale or business purposes. The item and packaging must be within the, Business & Industrial > Heavy Equipment Attachments, Business & Industrial > Websites & Business for Sale, Cell Phones & Accessories > Smart Watches, DVDs & Movies > Storage & Media Accessories, eBay Motors > Vehicles (Note: Parts & Accessories are supported by the Global Shipping Program), Home & Garden > Fresh Cut Flowers & Supplies. and the Foreign Trade Regulations (15 Code of Federal Regulations Part 30). Shipping Center in preparation for international shipment to your buyer. Trinidad and Tobago, Turks and Caicos Islands, Vietnam, Antigua and Barbuda, Aruba, Belize, Dominica, Grenada, Montserrat, Philippines, Saint Kitts and Nevis, Saint Lucia, Turks and Caicos Islands, Chile, Costa Rica, Guatemala, Honduras, Trinidad and Tobago. item to be purchased, shipped to the delivery address specified by your buyer or the collection center near your buyer that is designated by the shipping carrier, cleared by customs, and delivered to (or made available for International Buyers - Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost unless the item is shipped with the Ebay Global Shipping Program. Explore your options. In addition to other remedies, included those described elsewhere within the eBay policies, eBay may at any time, in its sole discretion, with or without notice to you, limit, prohibit, refuse, cancel, block, suspend and/or terminate eBay may require that you meet minimum seller performance standards in order to Global Shipping Program Buyer Terms and Conditions. The delivery address that your buyer specifies must be within a country eligible under the Program and must be a valid and complete delivery address. Pitney Bowes will arrange for the international shipment of GSP orders from the Global Shipping Center by a third party shipping carrier (or carriers) to if (document.mmm_fo) document.write ("&mmm_fo=1"); What happens if I ship outside the Global Shipping Program and directly to the buyer? I packed and shipped it off to their distribution center and got notice from them that it was received. Ecuador, Egypt, El Salvador, French Guyana, Gibraltar, Grenada, Guadeloupe (French), Guatemala, Guernsey, Honduras, Iceland, Jamaica, Jersey, Jordan, Liechtenstein, Luxembourg, What is Pitney Bowes's role in the Routed Export Transaction? The GSP also includes end-to-end international tracking so you can stay up to date throughout the process. apply to you in addition to the ebay.com User Agreement. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); No. eBay will provide notice of any additions to the list of eligible countries by posting notice on http://announcements.ebay.com/. the amount that has been paid to you by your buyer consisting of the GSP item price and the amount (if any) charged by you to ship the GSP item to the Global Shipping Center. The international priority shipping option provided to your buyer through the Global Shipping Program is entirely optional. No. Estimated Program Fees are quoted to a buyer in a GSP item listing and are subject to change until the buyer pays for the GSP item and the quoted Program Fees in full during checkout. Participation in the Program requires that you be an eBay seller. your use of the Program and/or the services if you violate any of these Terms, the eBay policies, or any applicable laws. will process the GSP item as undeliverable. With this number, you can track the package from the time the item ships from the Global The Case should go in the Buyers favour if you have added the relevant information. if (document.context) document.write ("&context=" + escape(document.context)); If a Global Shipping Programme item that has been purchased by a buyer and accepted by the UK Shipping Centre is not eligible for the programme or can’t be sent to the buyer, you may keep the buyer’s payment. A parcel contains the wrong or no GSP item associated with the buyer's order. Pitney Bowes will oversee the sorting and processing of the GSP item at the Global You may find a list of, Prohibited Item Types. In cases where a restricted item is delivered to the Global Shipping Center, eBay will first determine what makes the item ineligible. For 2019-2020 Chevy Silverado 1500Double Cab. The Parcel went to Pitney Bowes in the Mid West, They repackage the item and it took them two days to sort, and prepare etc. The Global Shipping Program automatically identifies your eligible items. You can add up to 5 international shipping options. Combining costs in this way can save buyers money on import charges. With an eBay Store, you can get the most out of selling. Or regions you do n't use an eBay-generated Shipping label, add tracking. Purchase of GSP items or profits opt-in may not apply to listings that PayPal... Problems Sep 24, 2013 11:52:18 PM be physically located it to the lower states! 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